SHIPPING POLICY
ROUTE PACKAGE INSURANCE IS REQUIRED FOR ALL SHIPPING AND DELIVERY ORDERS!
Hair So Fab offers package insurance through ROUTE to all customers at checkout. If you choose this option, please track your package until it reaches its destination. In case of any issues, use the following link to file a claim at claims.route.com. Route will conduct an investigation and notify us upon completion. It’s essential to understand that Hair So Fab is not accountable for the duration of the claims process.
If you decide to unselect or opt out of Route Package insurance, Hair So Fab will not be liable for any lost, stolen, or damaged packages caused by the shipper. By opting out, you accept full responsibility, removing any liability from Hair So Fab. Consequently, we will not engage in any investigations with the shipping company for lost, stolen, or damaged packages. It is crucial to note that you bear full responsibility for any mishaps.
Hair So Fab will NOT provide replacements for lost, stolen, or damaged packages classified as such by the shipper and supported by a claims report for customers who opt out of Route package insurance.
ONCE THE ORDER HAS BEEN PLACED. THE ADDRESS CANNOT BE CHANGED! NO EXCEPTIONS
DOMESTIC SHIPPING
- 24-48 hour Processing ( Sales May be Longer)
- 2-3 Business days for Tracking (Sales May be longer)
- Shipped within timeframe Business Days selected at checkout.
Express Shipping (WHEN AVAILABLE)
- up to 24 hour Processing
- Ships Same Business Day
- 1-2 Business Days Package gets delivered if there’s no delay.
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